Revised 08/12/2024

PRIVACY POLICY

BetterTime Co., a Delaware corporation (“Better”, “our”, “us”, or “we”), respects your privacy. This Privacy Policy outlines the information and data we collect when you visit our website at www.betteryou.ai (the “Website”) and/or use our proprietary service (the “BetterTime Service”), why we collect it, who else might view it, and how it is used.

Your Consent to this Privacy Policy

By using the BetterTime Service, you agree to this Privacy Policy and consent to the collection and use of information and/or data as outlined herein. If you do not agree to these terms, please do not use the Website or the BetterTime Service. This Privacy Policy supersedes any earlier versions. To withdraw consent, have data deleted, or have data corrected, please contact our Data Protection Officer at [email protected].

Children’s Privacy

We do not knowingly collect data from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

Edwin Melendez
Privacy Officer
[email protected]

Updates to This Privacy Policy

We may change this Privacy Policy by posting a new version on our Website or through the BetterTime Service. It is your responsibility to review this policy periodically. When we do change the policy, we will revise the “Revised” date and may notify you or post a message on the Website and/or through the BetterTime Service. Your continued use of the Website or the BetterTime Service constitutes your agreement to this Privacy Policy and any updates.

Information Collection

Personal Information
“Personal Information” refers to information that may be used to identify an individual or your account, including but not limited to your first and last name, home or other physical address, location, email address and password, phone number, age, subdomain information, gender, app usage, and data from health and fitness sources.

We may request Personal Information to enhance your use of the BetterTime Service, facilitate correspondence with you, register your entitlement to access certain features, or complete transactions. Providing Personal Information is voluntary, but certain features of the BetterTime Service may not be accessible without it.

Health and Fitness Data

We may collect the following data from Google Health Connect: ExerciseSessionRecord, SleepSessionRecord, StepsCadenceRecord, and StepsRecord.
We may also collect data from Apple Health, such as Steps, Sleep, Mindful Minutes, Exercise Minutes, Pushes, and Wheelchair Distance.

This health and fitness data is used to enhance your experience with the BetterTime Service by providing personalized recommendations, tracking your progress, and offering insights into your health and wellness.

Upon request to the Data Protection Officer, Better will delete any account and the associated data within thirty (30) days of receiving such a request.

Technical Information

We may collect and use technical data and related information—including but not limited to behavior information, technical details about your device(s), system and application software, and peripherals—to facilitate software updates, product support, and other services related to the BetterTime Service. We may also automatically receive and record information from your browser, such as your IP address, cookie information, browser information, and the page you requested. While Better does not use this information to personally identify you, it may be aggregated and used to improve the Service.

Use of Personal Information

Your Personal Information is kept confidential and used to support your relationship with Better and our products and services. This may include helping you quickly find information, leveraging tools within the BetterTime Service, facilitating interaction with third-party services you opt into, and alerting you to product upgrades, special offers, and other new products and services.

Legal Basis for Data Processing

BetterTime processes your data based on your consent (through use of the BetterTime Service) and to fulfill our contractual obligations to you. In the European Economic Area (EEA), we also rely on legitimate interests to process your data, provided such interests are not overridden by your rights and freedoms. These legitimate interests include:

  • Providing and improving the BetterTime Service and user experience;
  • Operating our business;
  • Analyzing and understanding how users interact with the BetterTime Service;
  • Detecting, preventing, or mitigating fraud or security breaches.

If you are located in the EEA, you have certain rights under GDPR regarding your Personal Information, including the right to request access, rectification, or erasure of your data, restrict processing, object to processing, and the right to data portability.

Data Retention

We will retain your information as long as your account is active or as needed to provide you with services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. This retention period may extend past the point at which you close your account.

Security of Your Information

We maintain physical, electronic, and procedural safeguards designed to protect Personal Information. Despite our efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of your Personal Information, and you transmit it to us at your own risk.

We use Secure Sockets Layer (SSL) protocol for data in transit, which encrypts all information sent to us electronically. Once we receive your transmission, we make commercially reasonable efforts to ensure its security on our system using industry-grade 256-bit encryption algorithms.

Right to Portability

You have the right to transfer your data in a commonly used format upon request.

Access

Upon request, we will provide information about whether we hold, or process on behalf of a third party, any of your personal information. You may access, correct, or request deletion (“Right to be Forgotten”) or suspension of your personal information by contacting us at the addresses provided below:

  • Website: http://betteryou.ai
  • Mail: BetterTime, 370 N Wabasha St, Saint Paul, MN, 55102
  • Email: [email protected]

For visitors in the EU, you also have the right to complain to a supervisory authority if we fail to provide the rights described in this Agreement.

Automated Processing

We do not currently use your Personal Information in such a way that automated decisions are made about you without human input. In the future, automated processes may be used to determine your eligibility for new services, alternate spaces, or other business-related opportunities. In such cases, if required by law, we will implement suitable safeguards, including the opportunity to request human intervention or contest decisions made by these automated processes.

Third-Party Websites, BetterTime Services, and Applications

Other websites and services, including third-party sites you connect with through our BetterTime Service, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party websites, services, or applications.

Additionally, certain Personal Information may be made available to third parties using our Application Programming Interface (API). The use of third-party applications developed using our API is subject to the terms of use and privacy policies of such third-party developers. You should be aware that such third-party applications may expose user information.

International Transfers

Personal Information collected through the BetterTime Service may be stored and processed in the United States or any other country in which Better or its affiliates, subsidiaries, agents, or contractors maintain facilities. By using the BetterTime Service, you consent to such transfer of information outside your country.

Other Information Collectors

This Privacy Policy only addresses the use and disclosure of information we collect from you. To the extent you disclose information to other parties through the BetterTime Website or Services, different rules may apply to their use, collection, and disclosure of your personal information. We do not control the information use, collection, or disclosure policies of third parties, so you are subject to their privacy policies. We encourage you to ask questions before disclosing your personal information to others.

Use of the Website

You may only use the BetterTime Website for its intended purpose and in accordance with this Agreement. The Website may contain links to other Internet websites and third-party resources. BetterTime is not responsible for the availability or content of these outside resources. We may monitor your use of the BetterTime Website, but we are not obligated to do so.

Customer Accounts may only be created for end users who are 18 years or older and residents of the United States of America. You agree not to open or attempt to open a Customer Account for any end user that does not meet these criteria.

Intellectual Property

The content of this Website is protected by law, including but not limited to United States copyright law, trademark law, and applicable international treaties. You are granted permission to display, reproduce, distribute, and download the materials on this Website solely for your own personal, non-commercial use, provided that none of the content is modified and all of Better’s legal legends are retained. You may not “mirror” any content contained within this Website without the express prior written consent of Better.

If you believe your work has been copied and posted on the Website in a way that constitutes copyright infringement, please provide us with the following information:

  1. An electronic or physical signature of the person authorized to act on behalf of the copyright owner;
  2. A description of the copyrighted work that you claim has been infringed;
  3. A description of where the material that you claim is infringing is located on the Website;
  4. Your address, telephone number, and primary email address;
  5. A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can reach us at:

BetterTime, Co.
Attn: General Counsel
370 N Wabasha St, Saint Paul, MN 55102
Phone: 651-243-0525
Email: [email protected]

Changes to this Privacy Policy

Better may amend this Privacy Policy at any time by posting the amended version on the BetterTime Website, via the BetterTime Service, or by other means. All amended versions of this Privacy Policy automatically take effect when published.

Better will use the latest “Revised” date to alert you to changes. By continuing to use the Website and/or BetterTime Service after the amended policy has been posted, you are accepting the revised policy.

Contact Information

For questions regarding this Privacy Policy or other privacy-related matters, you can reach us at:

BetterTime, Co.
Attn: General Counsel
370 N Wabasha St, Saint Paul, MN 55102
Phone: 651-243-0525
Email: [email protected]

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